Holiday Season Level Up: Wow Tips for Small Hotels

Attracting guests to a small hotel during holidays and Tet can be a challenge, especially when competing with larger hotels, resorts, and rival hotels in the area. However, with just the following 8 creative and effective tips, your hotel can easily attract customers and significantly increase revenue after each holiday and Tet. 

1. Decorate the Hotel According to the Theme

Decorate your hotel according to the theme of the holiday or Tet. This will create a festive atmosphere and attract the attention of visitors from the moment they step into the hotel. For example, during Tet Nguyen Dan, the hotel can decorate the lobby with apricot and peach blossoms, red couplets, and lanterns at the entrance to the rooms.

2. Offer Special Packages

Create special packages that are only valid for the holiday or Tet. These packages can include accommodation, breakfast, entertainment activities, and gifts corresponding to the holiday or Tet that is currently taking place in your area. In particular, make sure that the packages are more competitively priced than those of your competitors and are attractive enough for visitors to stay at your hotel.

3. Promote on Social Media

Major social networks have long become a fertile market for easily tapping into and finding target customers. Therefore, using social networks to promote your hotel for the holidays and Tet is an essential strategy. The hotel can share images of the hotel's decorations, information about special packages, and entertainment activities that are organized. In addition, you can also run targeted advertising campaigns to reach people who are interested in and need to travel during the holidays.

4. Enhance Professional Customer Service

Ensure that your staff are well-trained and provide excellent customer service throughout the holidays and Tet. This will help visitors have a positive experience and be more likely to want to return to your hotel in the future.

5. Partner with Local Businesses and Organize Activities:

Don't just offer rooms! Partner with local businesses to create unique experiences for your guests. This can include:

• Restaurants: Feature specialty dishes on your menus or offer pre-arranged meal packages.
• Tour companies: Bundle your stay with sightseeing tours or local experiences.
• Entertainment providers: Organize music, dance performances, games nights, or handicraft workshops, especially for families and groups.

For smaller hotels:

• Partner with a few well-chosen businesses instead of offering everything yourself.
• Consider outsourcing some activities like spa treatments or babysitting to local providers.

6. Provide Additional Services

In addition, the hotel can also provide additional services to visitors during the holidays and Tet. These services may include spa services, babysitting services, and airport transfers. If the scale of the hotel is too small to support these additional services, we can also cooperate with businesses that provide these services.

7. Provide Positive Feedback

Regularly respond positively to guest reviews of your hotel after their stay, this helps to build a very good reputation and make a point to attract more potential customers. Choose gentle, enthusiastic and sincere language to avoid any misunderstandings and listen to and improve on any negative feedback about your hotel.

Note

• You can also refer to some of the following tips:
• Participate in tourism fairs and exhibitions to promote your hotel.
• Build relationships with travel agents so they can recommend your hotel to their clients.
• Join local tourism associations for support and promotion.
• Provide free Wi-Fi for guests.
• Creating separate areas for guests' pets is also a way to attract them.

By implementing these tips, you can attract more guests to your hotel during the holidays and Tet and increase revenue for your business. Ready to level up your holiday bookings? Contact us today!