Process Payments Faster With New Payment Instruction Improvements!

In the hospitality industry, an efficient payment management process is crucial to the smooth operation of a hotel. To help hotels optimize this process, Hotel Link has officially upgraded the Payment Instruction section in booking details, enabling hotels to track, process, and manage payments more quickly and accurately. With an intuitive and user-friendly interface, hotels can now monitor payment statuses directly within the system without the need for manual checks or concerns about missing transactions. Let’s explore this important update with Hotel Link!

Key Enhancements in Payment Instruction

With this latest upgrade, Hotel Link focuses on improving the user experience and optimizing hotel payment management. Here are the key highlights:

Clear & Transparent Payment Information

• Easy-to-read interface displaying the payment status of each booking.
• Quick view of the amount due, payment status, and OTA commission (for bookings via Agoda, Booking.com, etc.).
• Helps front desk and accounting staff efficiently track and manage outstanding payments without time-consuming manual searches.

Fast Payment Processing with One Click

• A new “Charge” button allows hotels to collect payments directly from guests’ credit cards within the system.
• Reduces errors in manual data entry, making transactions safer and more convenient.

Easily Add or Change Payment Methods

• If a guest wishes to change or add a new credit card, the hotel can do so with just one click.
• A flexible process that enables hotels to handle payment method updates seamlessly.

Clear Warnings for Unpaid Bookings

• If a booking is not yet paid, the system will display a clear warning, ensuring hotels do not miss any payments.
• Prevents guests from checking out without completing their payments, reducing revenue loss.

Benefits of the Payment Instruction Enhancements

Streamline Payment Processing

The clear display of payment information and quick action buttons help hotels save significant time when checking and processing transactions.

Minimize Revenue Loss Risks

Forgetting to collect payments or processing incorrect transactions can lead to revenue loss. This new enhancement ensures that hotels are always alerted about unpaid bookings.

Improve User Experience

The upgraded interface allows hotels to easily monitor payment statuses, reduce manual steps, and manage outstanding payments more efficiently.

Supports Popular OTAs Like Agoda & Booking.com

This update initially applies to bookings from Agoda and Booking.com, helping hotels track revenue from these two major distribution channels more effectively.

When Will This Update Be Available?

We are excited to announce that the update is now live on the Hotel Link Extranet. Our technical team has worked tirelessly to ensure a seamless transition, providing the best experience for users. This enhancement is available for bookings from Agoda and Booking.com initially, and Hotel Link will expand the feature to support other OTAs in upcoming updates.

How to Use This Feature?

Step 1: Log in to Hotel Link Extranet.

Step 2: Navigate to Booking Details and select the reservation you want to check.

Step 3: Review the payment status and use new features such as "Charge", add a new card, or view payment warnings.

If your hotel needs further assistance while using the new feature, please contact Hotel Link’s support team for prompt help.

Read the full guide here: Payment Instruction Section Enhancement

Conclusion

Managing payments has never been easier and more efficient! With the Payment Instruction Enhancements, Hotel Link aims to help hotels reduce processing time, improve revenue control, and optimize operations.

Get ready to experience the new payment interface and take full advantage of these improvements to enhance your hotel's efficiency!

If you have any questions or need assistance, reach out to Hotel Link today. We are always here to support your hotel’s operations, so you can focus on elevating the guest experience and driving growth!