Efficient payment processing is one of the key factors to maintain stable cash flow and smooth...
We are thrilled to announce an exciting update to Hotel Link’s payment system! Starting today, Hotel Link Pay Version 1 will no longer be available on the Extranet. Instead, we’ve launched Hotel Link Pay V2—an upgraded version with enhanced features, designed to provide easier, safer, and more efficient payment experiences for hotels. Let’s join Hotel Link to explore the highlights of Hotel Link Pay V2 and how these new features can help optimize your hotel’s payment processes and financial management.
Key Features of Hotel Link Pay V2
Hotel Link Pay V2 was developed based on user feedback, with the aim of improving usability and enhancing security throughout the payment process. The new features are grouped into three main categories:
1. Faster and Simpler Setup
Easy Payment Configuration
You can now easily set up and manage payment methods directly on the configuration screen with a more intuitive and straightforward interface.
Customizable Transaction Emails
Hotels can easily enable or disable transaction emails based on their needs, allowing them to better manage the flow of information and customize communication to suit specific situations or guest interactions.
User-Friendly Payment Form
The checkout page has been optimized to provide a more user-friendly payment form. This improvement minimizes confusion and enhances the guest’s payment experience.
2. Detailed and Transparent Payment Reports
Comprehensive Payment Logs
Hotel Link Pay V2 provides more detailed and clear payment log information, giving hotels better insight into their transactions and payment statuses.
Enhanced Payment Reports
Transaction and payout reports are now significantly improved, offering a comprehensive and transparent overview of your hotel’s financial health.
Failed Payment Notifications
When a payment fails, the system sends an immediate email notification to keep you informed. This ensures that issues can be addressed promptly and effectively.
3. Better Support and Reduced Risks
Multi-Currency Support
Hotel Link Pay V2 supports payments in local currencies such as VND, PHP, and more. This makes it easier for guests to pay while reducing issues caused by currency exchange discrepancies.
Lower Rejection Rates for OTA Transactions
By supporting local currencies, Hotel Link Pay V2 reduces the chances of payment rejections from OTA platforms, commonly caused by mismatched amounts due to exchange rate differences.
Minimized Chargebacks with 3DS Support
Hotel Link Pay V2 integrates 3-D Secure (3DS) technology, adding an extra layer of authentication during the payment process. This not only enhances security but also significantly reduces chargeback rates, one of the major financial risks for hotels.
Why Did We Introduce Hotel Link Pay V2?
The transition from Hotel Link Pay V1 to Hotel Link Pay V2 is part of Hotel Link’s continuous effort to improve the user experience and deliver the most advanced payment solutions.
Hotel Link Pay V2 not only makes payments more convenient but also ensures utmost security in every transaction. The system is tailored to the practical needs of hotels, from detailed financial management to optimizing the payment experience for end customers.
How to Get Started with Hotel Link Pay V2
Getting started with Hotel Link Pay V2 is simple! The system has already been integrated into Hotel Link’s Extranet platform, so you can start using the new features right away. If you’re new to this payment method or need assistance with setup, our support team is always ready to help.
Learn more: Understanding about Hotel Link Pay
Conclusion
Hotel Link Pay V2 is a significant step forward in helping hotels manage their finances more effectively while delivering a smoother and safer payment experience for their customers.
If you have any questions or would like to learn more about Hotel Link Pay, don’t hesitate to reach out to Hotel Link or your Market Manager. We’re here to help you maximize the benefits of our advanced tools, boosting operational efficiency and creating a competitive edge for your hotel!
