New Feature: Payout Details for Each Reservation from Booking.com

Transparency and effective management of payments are crucial factors in ensuring revenue and optimizing hotel operations. To help hotels better manage their financial information, Hotel Link has introduced the Payout Details feature for bookings from Booking.com. This feature provides clarity and convenience, enabling hotels to have a clearer understanding of payments related to bookings made through Booking.com.

Payout Details Feature Highlights

The Payout Details feature for individual bookings from Booking.com will be officially launched on January 13, 2025. With an intuitive interface, this feature enables hotels to:

1. Know Your Booking Value:

• Know How Much Booking.com Collects:

Booking.com often collects payments from guests, such as room charges or additional fees. This feature shows you the amount the platform has collected on behalf of the hotel.

• Determine How Much Your Hotel Will Collect Directly:

All charges that the hotel will collect directly from guests are clearly listed, ensuring that no charges are overlooked or miscalculated.

2. Transparency In Taxes And Fees:

All types of taxes (VAT, service fees) and fees related to each booking are displayed in detail. This assists hotels in verifying and reconciling financial information.

3. Efficient Payment Method Management:

This new feature allows hotels to verify the payment method for bookings, including virtual cards or bank transfers.

• Bank Transfers: Displays the history and details of bank transfers from Booking.com to the hotel.
• Virtual Credit Cards: Easily access Virtual Credit Card information directly from the main interface without any additional steps.

The new Payout Details feature offers hotels unprecedented transparency into their Booking.com payments. It provides a clear breakdown of amounts collected by Booking.com, amounts to be collected directly, and detailed information on taxes and fees. Additionally, it simplifies payment method management by providing easy access to bank transfer history and virtual credit card details.

Feature Details

1. Payment Information Display Interface

This feature provides a detailed information table for each reservation with items such as:

• Payment type: NET (minus fees), OTA fees, or the amount paid by the guest directly.
• Transfer time: Displays the transaction history from Booking.com to hotels, including the transfer date and amount.
• Room fee details: Includes room rates, taxes, and other fees.

Illustration of the display interface:

• A clear table, divided into columns such as payment type, fees collected by Booking.com, and the amount received by the hotel.
• The color and layout help hotels easily track cash flow.

2. Payment Method Tracking

This feature supports two main payment methods:

• Bank Transfer: Displays a list of transfers from Booking.com. Hotels can easily reconcile the amount with financial reports.
• Virtual Credit Card: Virtual credit card information is fully provided right on the main screen, helping hotels manage payments faster.

Note: Note: Payouts via Virtual Credit Cards (VCC) and bank transfers are available only if your property is enrolled in Payments by Booking.com. Additionally, according to Booking.com, not all payment solutions are available in every country or for all property types. For more information, please visit this link. 

3. Benefits In Practice

The Payout Details feature not only brings transparency but also optimizes the financial management process. Specifically:

• Save Time: Hotels no longer have to look up multiple sources of information to know exactly how much money they have received.
• Limit Errors: Displaying details of each revenue item helps reduce confusion in financial reconciliation.
• Improve Operational Efficiency: Hotels can easily plan their finances based on transparent data from this feature.

Benefits of the Feature for Hotels

1. Increased Management Transparency

With this feature, hotels have a clearer view of their actual revenue from Booking.com and the amounts they need to collect from guests. This helps increase reliability and efficiency in financial management.

2. Optimize the Guest Experience

With tightly managed payment information, hotels can better prepare for the guest experience throughout their stay.

3. Meet Accounting & Legal Requirements

Payout Details transparency not only helps hotels comply with legal regulations but also makes it easier to provide reports to the accounting department.

Payout Details User Guide

To access this feature, hotels simply need to:

1. Log in to the Hotel Link Extranet system.

2. Navigate to the Booking Engine section and select Booking Management. (If you're using Front Desk, go to Front Desk > Booking Management instead.)

3. Select Reservations and open the detailed booking page..

4. View details of each reservation or check an overview of all transactions at Payout Reservations tab.

See detailed instructions for using the feature here.

Conclusion

The "Payout Details for each booking from Booking.com" feature is a powerful tool that helps hotels manage their finances and reconcile payments for reservations efficiently. The launch of this feature in early 2025 is part of Hotel Link's commitment to enhancing financial management experiences and providing better user experiences for its customers.

If you are interested in the Payout Details feature or other solutions for managing reservations, payments, and improving hotel operations, feel free to contact Hotel Link for detailed consultation!